Market & economic intelligence

Market research in Cameroon: fieldwork first.

A study is worth no more than what comes back from the field. We run market research across Cameroon and the CEMAC zone with our own interviewer teams, trained and supervised from Douala.

30
Interviewers on call
8
Countries covered
EN·FR
Native fieldwork
in both languages
15-45
Days from brief to report

The problem is almost never the questionnaire. It sits between the design of the protocol and the moment answers are keyed in.

Why studies fail in Central Africa

A sampling plan drawn up remotely assumes street addresses, directories and a regularity of the built environment that does not exist everywhere. Interviewers hired by the day, without training or supervision, bring back completed questionnaires rather than data.

A dataset delivered with no means of verification leaves the client alone with figures they can neither cross-check nor defend internally. And it is in committee, at the moment an investment decision has to be justified, that the absence of traceability is paid for.

In these markets, the gap between a usable study and a decorative one rarely comes down to the stated methodology. It comes down to who holds the field, and to what remains verifiable afterwards.

Our set-up

Who does the work

A stable interviewer network, tested across successive assignments, supervised from Douala by senior experts.

01

Around thirty interviewers on call

A network we work with from one assignment to the next, briefed before every launch on the sector, the questionnaire and the edge cases. A small-scale pilot precedes deployment and corrects what the design did not anticipate.

02

French, English, bilingual

Cameroon is a bilingual country. A national study that only interviews the francophone side produces a partial reading of the market. Our English-speaking profiles cover the North-West and South-West in the respondents' own language, and open neighbouring anglophone markets without translating a questionnaire designed in French.

03

Independent back-checking

Daily supervision during collection, then verification of a share of questionnaires by a team separate from the one that collected them. The cleaned dataset is handed over: you can verify it yourself.

Ways of working

Full study, or fieldwork partnership

Two distinct engagements. Most international clients start with the second and move to the first.

Full study

We take the assignment from the decision you have to make through to the debrief with your teams.

Scoping around the decision, not around the question as asked
Instrument design and sampling
Fieldwork, quality control, data cleaning
Analysis report and oral debrief

Fieldwork partner

You keep design and analysis. We take the leg that cannot be run from a distance.

Adaptation of the protocol to local conditions
Interviewer recruitment, training and supervision
Collection on paper, tablet, smartphone or voice recorder
Back-checking and delivery of the cleaned dataset
Continuous reporting in your working language

Process

Five stages, fifteen to forty-five days

The duration depends on the sector, the type of study, the geographic scope and the number of segments to cover.

01 Scoping We start from the decision you have to make, not from the question as it was put to us. That is what determines what has to be measured, and what is pointless to collect.
02 Design Collection instruments, sample size and structure, and the trade-off between representativeness and what the real field allows.
03 Training Interviewer briefing on the sector and the questionnaire, followed by a small-scale pilot before deployment.
04 Collection Deployment across the selected zones, daily supervision, continuous reporting of field difficulties.
05 Analysis Questionnaire checking, data cleaning, coding of open-ended answers, report and oral debrief.

A qualitative study on a single segment in Douala closes in two weeks. A multi-city quantitative study with several target groups takes six.

Coverage

Where we operate

Sector knowledge changes what is asked of interviewers, and is prepared before anyone leaves for the field.

Eight countries

Central and West Africa, run from Douala. Fieldwork in French, in English, or in both within the same study.

Cameroon · Gabon · Congo · DR Congo
Côte d'Ivoire · Senegal · Togo · Nigeria
CEMAC and UEMOA zones
Urban, peri-urban and rural coverage

Sectors covered

The industries the firm has already worked in, on research assignments as well as brand-building ones.

Food and agribusiness
Beverages and spirits
Microfinance and banking
Insurance
Milling and agro-industry
Transport and distribution
Media and communications

Quantitative and qualitative

Quantitative measures. How many, how often, in what proportion, within what margin of error. It answers sizing questions: segment size, penetration rate, the structure of prices actually charged.

Qualitative explains. Why this choice rather than another, which barriers never surface in a closed questionnaire, which representations carry the purchase decision. In-depth individual interviews, focus groups, in-store observation.

Most mandates call for both, in that order: qualitative to build the right hypotheses, quantitative to measure them. A quantitative study launched without an exploratory phase often measures unimportant things with great precision.

What you receive

An analysis report built around the decision at hand, with the recommendations that follow from it. The cleaned dataset, which you keep and can re-use. An oral debrief with your teams, which is often the moment results turn into decisions.

Deliverables are produced in English or in French, as agreed at scoping. The exact scope is settled there too: an investment committee, a commercial directorate and an institutional funder do not need the same document.

Entering the market from outside

Companies and institutions looking at Cameroon from abroad usually face the same two gaps. Published statistics are thin, dated, or cover only the formal economy, which is not where most of the volume sits. And the distributors, wholesalers and retail networks that decide whether a product moves are not documented anywhere you can buy.

Both gaps close the same way, by going and asking. That is what the field network is for, and it is also why we treat market entry work as an extension of research rather than as a separate exercise.

Frequently asked questions

How long does a market research study in Cameroon take?

Fifteen to forty-five days from commission to final report. A qualitative study on a single segment in Douala closes in two weeks. A multi-city quantitative study with several target groups takes six.

Can you run fieldwork in English in Cameroon?

Yes. Our interviewer network includes French-speaking, English-speaking and bilingual profiles, which covers the anglophone regions and neighbouring English-language markets without translating a questionnaire designed in French.

Which countries do you cover from Douala?

Eight: Cameroon, Gabon, Congo, the Democratic Republic of the Congo, Côte d'Ivoire, Senegal, Togo and Nigeria.

Do you work as a local fieldwork partner for international research agencies?

Yes. We handle protocol adaptation, interviewer recruitment and training, collection, quality control and delivery of the cleaned dataset. You retain design and analysis.

How do you ensure the reliability of the data collected?

Through direct supervision and independent back-checking of a share of the questionnaires. The cleaned dataset is handed over, so you can verify it yourself.

In which language are the deliverables produced?

English or French, as required. Questionnaires, field guides, dataset, report and debrief follow the working language agreed at scoping.

Who staffs a research assignment at TB'B CONSULTING?

TB'B draws on a network of senior partner experts, brought in according to the sector and the nature of the study. They handle project direction, training and supervision of collection teams, report writing and quality control. The firm remains your single point of contact from scoping to debrief.

Next step

A research project to scope?

Tell us the decision you have to make. We come back within twenty-four hours with a first reading and a proposed approach.